BD234 Privacy Policy — Your data is safe with us

1 What information we collect

When you register and use bd234's services, we collect certain specific information. This data is needed to deliver accurate services and keep your account secure. Below is a detailed breakdown of what we collect:

We never collect your full payment card number or PIN/password. All sensitive payment information is sent directly to the payment gateway provider in encrypted form.

2 How we collect your data

Bd234 collects your information through several methods. Here is a clear breakdown of each so you know exactly what to expect:

• Information Provided Directly: Information you provide directly during registration, KYC verification, customer support interactions, or payment.
• Automatically Collected Information: When you access bd234, your IP address, browser type, device information, and page visit logs are automatically recorded.
• Via Cookies: The bd234 website and app use cookies to manage sessions, remember your preferences, and improve our services.
• From third parties: Payment providers or identity verification agencies may share limited data where required by law.

If you use the bd234 mobile app, it may collect device tokens for push notifications and crash reports to improve app performance. This information is sent anonymously and is never used to identify you.

3 Purpose of data use

Bd234 uses collected data only for specific and legitimate purposes. We never use your information for anything unnecessary. The core purposes are:

• Account Management: Registration, login, password reset, and profile updates.
• Payment processing: Processing deposits, handling withdrawals, and maintaining transaction records.
• Identity verification: Verifying your age and identity during the KYC process.
• Fraud prevention: Detecting suspicious transactions or multiple accounts.
• Customer support: Resolving your complaints or queries.
• Legal Obligations: Compliance with anti-money laundering regulations and government directives.
• Service improvement: Analyzing user experience to improve bd234's services.
• Important Notice: Sending account security alerts and policy change notices.

If you'd rather not receive promotional emails or SMS messages, you can turn off marketing communications at any time from your account settings. Please note that important account security and transaction notifications cannot be disabled.

4 Data Sharing Policy

Bd234 never sells or rents your personal information. However, limited data may be shared with third parties in certain specific circumstances:

• Payment Providers: Necessary information is shared with bKash, Nagad, and Rocket to process transactions. These providers operate under their own privacy policies.
• Identity Verification Agencies: Identity information may be shared with licensed verification providers as part of the KYC process.
• Law enforcement: We are legally required to provide information in response to a court order or a lawful request from a government authority.
• Fraud Prevention Network: Anonymized data may be contributed to fraud prevention initiatives within the online betting industry.

Outside of the cases listed above, bd234 does not share your information for any other purpose. Before sharing data with any third party, a confidentiality agreement is in place to ensure your privacy is protected.

5 Cookies & Tracking

Bd234 uses cookies on its website and app. Cookies are small text files stored in your browser. The types of cookies used on bd234:

You can block cookies through your browser settings, but doing so may affect certain bd234 features. Disabling essential cookies — particularly those used for login session management — will prevent access to your account.

Bd234 does not use third-party tracking tools such as Google Analytics or Facebook Pixel. All analytics are processed anonymously within our own internal systems.

6 Data Retention Period

Bd234 does not retain your data indefinitely. A specific retention period is defined for each type of information:

• Account information: For the duration of account activity and up to 5 years after closure (as required by law).
• Transaction records: 7 years from the date of last transaction (in compliance with financial regulations).
• KYC Documents: 5 years after account closure.
• Customer Support Contact: 3 years from the date of last contact.
• Cookie Data: From session up to 90 days, depending on cookie type.
• Log Files: Automatically deleted after 90 days.

Once the retention period expires, bd234 securely deletes or anonymizes your data. Certain information may be kept longer due to legal obligations — you will be notified if that applies.

7 Your rights

Every member with a bd234 account has important rights over their personal data. To exercise these rights, support@bd234.wsEmail us at.

• Right to Access: You may request to see what information bd234 holds about you.
• Right to Correct Your Information: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data when closing your account (subject to legal obligations).
• Right to restrict processing: You may request that we stop using your data for specific purposes.
• Right to Opt Out of Marketing: You can opt out of promotional communications at any time.
• Right to data portability: You may request your data in a machine-readable format.

Bd234 typically responds to all requests within 30 business days. For complex requests, it may take longer — you will be notified in advance if that is the case.

8 Child protection

Bd234 does not provide services to anyone under the age of 18. Age verification is mandatory at registration. We do not knowingly collect or store any personal information from minors.

If we discover that a minor has registered on bd234, the account will be closed immediately and all collected data will be deleted. Any funds remaining in the account will be returned to the family.

If you believe a minor is using bd234, please support@bd234.ws. We will treat this matter with the utmost seriousness and take prompt action.

9 Policy Updates

Bd234 may update this Privacy Policy when necessary. If any significant changes are made, we will notify you via your registered email or SMS. The date of the latest revision will always be shown at the top of this page under "Last Updated".

Continued use of bd234 after a revised policy is published will be considered acceptance of the updated Privacy Policy. If you do not agree to the new policy, please request account closure.

Minor updates — such as spelling corrections or clarifications — may not trigger a separate notification. It's a good habit to revisit this page from time to time.

10 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, feel free to reach out to us directly. bd234's data protection team is always ready to assist in Bengali.

• Email: support@bd234.ws
• Response Time: Usually within 24 hours.
• Data Request Resolution: Up to 30 business days.

When contacting us, please include your registered email or mobile number and account ID so we can verify your identity quickly and resolve your issue without delay.